Privacy Policy L.L.C. (hereinafter known as “”, “us”, or “we”) currently owns and operates the website known as (the “Site”).  To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

1.       Consent to Terms

Your use of this Site and the services and information provided by it will be considered an affirmative act of agreement to this privacy policy as well as the Site’s Terms and Conditions, which can be found here. If you object to any of the terms herein, you should immediately refrain from use of the Site. 


2.       What we collect

During the registration process, we collect both "Personal Information" and "Usage Information" about our users. In this policy, Personal Information is information that can be used to contact or identify you, such as your full name and email address, and information that is linked to such information. "Usage Information" is information that cannot be used to contact or identify you and is not linked to information that can be used to contact or identify you and includes passively collected information about your activities on our Site, such as usage data, IP address, and web browser information to the extent that information is not linked to your Personal Information.  We may use  standard technology, including, but not limited to "cookies" to collect information about how you use the site. Please see Section 2g below for more information.


Visitors to our site who have not registered or have not logged in (“Site Visitors”) can access and browse some portions of the Site without disclosing Personal Information.  We may passively collect certain Usage information from Site Visitors’ computer, such as your IP address and web browser version, when you browse the Site. In order to utilize some of the Services offered by, you must register with


a.       When you register through, we will collect and store the information that you provide to us directly to verify your identity during online registration. This may include, among other things:

                                                               i.      Your first and last name

                                                             ii.      Your email address

                                                            iii.      Your home address

                                                           iv.      Portions of your Social Security Number



If you upgrade to a paid membership, will also collect your credit card type, number, expiration date, and security code as well as your billing address for payment purposes.


b.      If you are a Care Seeker as defined in our Terms and Conditions, we collect and store all of the additional information that you provide to us on your job posting. This may include, among other things:

                                                               i.      The type of care you are seeking, your schedule, location, hourly rate, job description, and requirements for Care Provider.

                                                             ii.      Profile pictures or other media you choose to provide.

                                                            iii.      Health information, if you choose to provide it.

                                                           iv.      Any other information you choose to include


c.       If you are a Care Provider as defined in our Terms and Conditions, we collect and store all additional information that you provide to us in your profile. This may include, among other things:

                                                               i.      Details of the care you offer, including the type of care you provide, your availability, your location, your level of education, languages you speak, and your ability to drive.

                                                             ii.      Related services you provide.

                                                            iii.      Profile pictures or other media you choose to provide.

                                                           iv.      References, if you choose to provide them.

                                                             v.      Any other information you choose to include


d.      Care Seekers will have the opportunity to provide Reviews about Care Providers they have used. Users may also have other opportunities to contribute to the Site. We may store these contributions, display them to other Users, and use them for promotional purposes. Your Public Content becomes public information once you post it, and copies of it may continue to be viewable even after you delete your account. Your Public Content may appear on other websites or web searches, and therefore this information can be read, collected, and used by others.


e. allows you to exchange messages with other Users. We may store these messages in order to allow users to access and manage them.


f.        If you contact to provide feedback about our Site or Services, we may store such communications, including personal information included in the communications, so we can respond to you effectively.


g.       We also may collect some anonymous information about how you use the Site by setting and accessing cookies on your computer. A cookie is a small text file that is stored on your computer. These cookies can track information such as how often you use the Site, what pages you view, and where you go after leaving the Site. The cookies are not connected to any Personal Information about you. If you choose to disable a cookies in your web browser, you may not be able to access certain aspects of the Site.



3.       How We Use Information

a.       The Personal Information that collects is used to improve our Services and enhance user experience with the Site, to allow us to provide a safe community for all of our Users, and to help us communicate effectively with you.


b.      The Usage Information that collects is used to customize your experience on the Site and improve the quality of our Services.


c.       We may also utilize  Personal Information to perform identity verifications and background checks through third-party vendors to prevent fraud and ensure compliance with the Site’s Terms & Conditions.



4.       How We Share Information

We never sell or rent your Personal Information or Usage Information (collectively, “User Information”).  We may, however, share information with other Users and some third parties as follows:

a.       If you are a Care Seeker or a Care Provider, we share with Site Visitors and Users the information that is included in your job posting or profile. This is to increase your chances of finding a job or finding the care you need. With some exceptions, you choose how much detail you want to include in your posting or profile.


b.      We also allow Care Provider reviews to be available to certain Users. These reviews may include User Information, such as name and approximate location.


c.       We may display personal testimonials of Users in marketing materials. These may include User Information such as the User’s first name, town, and state. With a User's consent, we may include additional User Information.


d.      We may disclose any of the User Information collected to any of our affiliates or subsidiaries for the purposes of providing you with Services, operating the Site, and other commercial purposes.


e.      We may disclose User Information collected about Users if required to do so by law (including, but not limited to, court orders, subpoenas, or warrants), or if in our sole discretion we believe that the disclosure is reasonably necessary to comply with the law. We may also disclose this information as necessary to protect or defend's rights or property.


f.        We also reserve the right to disclose any User Information collected for the purposes of protecting the health and safety of our community and Users, such as in the case of risk of harm to any person.


g.       We do not limit our disclosure of Usage Information, such as information passively collected from your computer. If you do not wish for us to collect this information, you should take steps to limit the passive collection of such data.


h. may share Usage Information with third parties for the purposes described above, including to perform identity verifications and background checks.  By using the Site or Services, you agree to allow us to share the User Information you provide to us with vendors who perform services on behalf of 


5.       Email Communication


a.       By using, you are consenting to receive certain email communications such as special offers, advice, notifications, and administrative notices.


b.      You have the option to opt out of receiving certain emails from These emails include emails for marketing and educational purposes. You may not opt out of emails you may receive from regarding administrative purposes.


6.       Changing Personal Information

a.       If the Personal Information you have provided to changes, you may update this information by logging into your account and accessing account settings. You should change this information as soon as reasonably possible.


b.      If you no longer wish to use our Site or Service, you may cancel your account in the manner described in the Terms and Conditions.


c.       If you choose to close your account, we can remove your profile or job posting(s) and other Personal Information from our public database upon request. We have no obligation to retain your information and may remove all of your account information.


d.      We may retain your information if we believe it will be necessary for legitimate business purposes.


7.       How We Protect Information

a. takes the security of your Personal Information seriously and takes precautions to protect such information. We implement industry-recognized safeguards to help protect your Personal information including, but not limited to, SSL certificates.


b.      User accounts are protected by a password. We urge you to keep your password safe. If you feel that your password may have been compromised, you should change the password as soon as reasonably possible.


c.       Because no method of data protection is 100% secure, this is not a guarantee that such information will not be accessed or disclosed by breach of our safeguards. You understand and agree to assume these risks.


8.       Changes to Our Privacy Policy

a. reserves the right to change this policy at any time. When changes are made, we will make the revised version available and will indicate the date the revisions were made. Your continued use of the Site or the Service after such posting will constitute acceptance by you.


9.       Definitions

Except as indicated herein, all capitalized terms used in this Privacy Policy shall have the meanings ascribed to them in our Terms and Conditions, which can be found here.

By creating a user account with, you warrant that you are at least 18 years of age and agree to be bound by the "Terms and Conditions" and "Privacy Policy," including the authorization of to perform reference checks and identity verification. We never publicly display, sell, or rent your or your reference's personal information such as full name, phone number, and email address. © 2016 L.L.C. All rights reserved.